These Terms & Conditions ("Terms") govern every quotation, purchase order, and service engagement between Trainmotion Adventure Sdn. Bhd. ("Trainmotion", "we", "us", "our") and any company, organization or individual that engages us ("Client", "you"). By issuing a purchase order, paying a deposit, or otherwise instructing us to proceed with an order, you accept these Terms in full.
Trainmotion Adventure Sdn. Bhd. is a company registered in Malaysia under Registration No. 202601031316 (1693411-X), with its registered address at Suite A-3-9, 8 Avenue Business Centre, Jalan 8/1, 46050 Petaling Jaya, Selangor, Malaysia. Our registered business nature is online and offline retail, wholesale, trading, distribution, import and export of sportswear, activewear, sporting goods, fitness equipment, outdoor equipment, wellness products, accessories and related products; operation of e-commerce platforms for the sale of sports and lifestyle products; and provision of affiliate programmes, referral programmes, gym partnership programmes, trainer partnership programmes, commission-based sales, sports marketing, sponsorship and other related fitness and sporting activities.
We supply wholesale sportswear, activewear, sporting goods, fitness and outdoor equipment items, priced and sold per unit, either from stock on hand or replenished through our supplier network, and operate affiliate, referral, gym and trainer partnership programmes on a commission basis. The specific scope for any engagement, including SKU, quantity and price, or the terms of a partnership arrangement, is defined in the written quotation, order confirmation or partnership agreement accepted by the Client or partner, and these Terms apply in addition to, not instead of, the terms set out in that document.
Quotations issued by Trainmotion are valid for 14 calendar days from the date of issue unless otherwise stated, after which prices may be revised to reflect changes in supplier cost, freight or currency exchange rates. A quotation is not a confirmed order. An order is confirmed only when the Client has (a) issued a written purchase order or accepted the quotation in writing, and (b) paid any deposit required under Clause 4.
All prices are quoted in Malaysian Ringgit (MYR) per unit unless otherwise agreed in writing, and exclude shipping, customs duties and applicable taxes unless expressly stated as inclusive. For bulk orders, we may require a deposit before stock is allocated and packed, with the balance due prior to dispatch or upon delivery, as agreed in the quotation. For smaller orders, full payment may be required at the point of order. Accepted payment methods include bank transfer and such other methods as we may notify from time to time. Packing and dispatch will not proceed until the applicable payment has cleared into our account.
Because apparel sizing is approximate and hardware/equipment items are measured by hand, each product listing states an approximate manual measurement tolerance of 1 to 3 cm, and product weight may vary slightly between units within the same production run. The actual colour of an item may also differ slightly from photographs shown on our website due to monitor brightness, display settings, lighting conditions and photo-taking environment. Variance within these stated tolerances does not constitute a defect and is not grounds for return, refund or exchange under our Refund & Return Policy.
Lead times stated in a quotation are estimates based on standard packing and shipping conditions and begin from the date of order confirmation and deposit receipt, not from the date of order enquiry. Actual lead times may vary due to order complexity, stock availability, customs clearance for imported goods, or events outside our reasonable control (see Clause 10, Force Majeure). We will notify the Client promptly of any material delay. Our full shipping arrangements, including costs, coverage and responsibility for customs duties on international orders, are set out separately in our Shipping Policy.
Product photography, descriptions and catalog content on this website are the property of Trainmotion or used under licence, and may not be reproduced or redistributed for commercial purposes without our written consent. Where a Client supplies its own branding, label or logo for private-label packaging, the Client warrants that it owns, or holds a valid licence to use, that branding, and indemnifies Trainmotion against any claim arising from our use of Client-supplied material as instructed.
To the fullest extent permitted by Malaysian law, Trainmotion's total liability arising out of or in connection with any order, whether in contract, tort or otherwise, is limited to the total value paid by the Client for that order. We are not liable for indirect, consequential or special losses, including loss of profit or business opportunity, even where advised such losses were possible. Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud, where such limitation is not permitted by law.
Cancellation requests must be made in writing. Orders may be cancelled without charge only before packing has commenced and before any deposit has been applied to stock allocation. Once packing has begun, cancellation is subject to the deductions and conditions set out in our Refund & Return Policy. Requests to change SKU, quantity or specification after order confirmation will be treated as a new quotation where the change materially affects cost or lead time.
Trainmotion is not liable for any failure or delay caused by events beyond our reasonable control, including natural disaster, port congestion, factory closure, government restrictions, strikes, or shortages of materials or shipping capacity. Affected timelines will be extended by a period reasonably necessary to address the disruption, and we will keep the Client informed of material developments.
Each party agrees to keep confidential any pricing, specifications, business plans or other non-public information disclosed by the other party in connection with an order, and to use such information solely for the purpose of fulfilling that order, except where disclosure is required by law or by a relevant regulatory authority.
These Terms are governed by the laws of Malaysia. Both parties submit to the exclusive jurisdiction of the courts of Selangor, Malaysia, for any dispute arising out of or in connection with these Terms or any order placed with Trainmotion, without prejudice to either party's right to seek interim relief in any jurisdiction where necessary to protect its interests.
We may update these Terms from time to time to reflect changes in our services, supplier arrangements or legal requirements. The version published on this page at the time an order is confirmed applies to that order. We encourage Clients to review this page periodically.
Questions about these Terms can be sent to trainmotion.adventure@outlook.com or by phone at +6012-924 6228. Our registered address is Suite A-3-9, 8 Avenue Business Centre, Jalan 8/1, 46050 Petaling Jaya, Selangor, Malaysia.